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PPHP decided to look for a new CVO with the experience to implement sustainable and scalable procedures, the expertise to tackle policy changes as they arose, and the systems in place to monitor for compliance on an ongoing basis.
They didn’t need just any CVO —
they needed andros.
As an NCQA-certified CVO that offered a technological solution to the tedious, manual credentialing process, andros was more than able to meet PPHP’s demanding workload both quickly and efficiently. In addition, andros collaborated with PPHP to define other areas in which help was needed. And that’s where the personal touch of having the andros team in their corner stood out most.
Since day one with PPHP, andros has offered an unprecedented level of transparency. The easy-to-navigate a* platform allows the PPHP team to pull reports in real time to check credentialing statuses throughout the process. And regular check-ins with their andros Client Success Manager ensures that work is always on track and that no questions are left unanswered. The two organizations continue to work together to this day, and despite the quantifiable uptick in speed and accuracy that andros has been able to deliver, the PPHP team cites the feeling of real partnership as something that truly sets andros apart.
