A national health plan wanted to expand their Medicare Advantage (MA) offerings. Their goals:
- Offer new MA plans in two states with established product lines.
- Launch MA plans in three new states.
To achieve these goals in an acceptable time frame, the health plan needed every resource available. Unfortunately, they ran into a challenge: their internal network development team had no bandwidth due to other projects and the available resources on their commercial team did not have any experience with Medicare Advantage requirements.