Customer Success Story

Transforming provider operations using Andros Arc™ with automation & massive time savings

See how a healthcare organization automated provider rosters and committee leveling with Andros Arc, cutting days of manual work to minutes.

The challenge

Replacing antiquated, high-cost manual workflows

A leading healthcare organization was facing operational dilemmas driven by two legacy, highly manual processes: provider roster reconciliation and committee escalation leveling.

Roster processing was a multi-day and multi-person effort, involving manual cell-by-cell comparison across 50-80 columns and thousands of rows of practitioner data that had to be manually confirmed and input across several systems, driving massive workload spikes and leading to high error rates and delays in reporting accuracy. Compounding this, committee leveling relied on unstable, hours-long macro scripts, effectively crippling analyst productivity and introducing serious compliance risks.

The plan urgently needed to replace high-cost human labor and outdated technologies with reliable, automated solutions to ensure accuracy and scale.

The solution

Leveraging Andros Arc for end-to-end automation

Andros Arc provided a singular, configurable automation platform to solve both core issues. For roster intake, Arc applied predefined mapping logic and strict validation rules, enabling the system to automatically ingest, scrub, and load complex, non-standard files in minutes instead of days.

For committee leveling, Andros Arc integrated the leveling logic directly into the quality check process, completely replacing the need for manual data manipulation and the running of unreliable, time consuming scripts.

This shift transitioned the organization’s critical data flow from an error-prone, human process to a confident, automated workflow.

The results

Massive time savings and unmatched quality

The implementation of Andros Arc immediately translated into measurable ROI by optimizing resource allocation, eliminating bottlenecks and increasing data quality. The organization achieved significant time savings by removing the need for manual reconciliation and scripting, accelerating turnaround times from days to nearly instantaneous processing.

By enforcing strict validation rules and removing human error from high-volume tasks, the plan achieved a dramatic increase in data quality and compliance confidence, allowing their team to focus on strategic network development instead of rote administration.

“Andros Arc absolutely transformed our team’s workflow. We have so many highly talented people on our team that were spending hours doing manual data review, which felt like such a waste of their talents. With the support of Andros, we now have the bandwidth and confidence to spend more time thinking about strategy and what comes next.”

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